Supervisory Visitor Use Assistant
Company Name:
Department Of The Interior
United States Citizens Term NTE Four years Full Time
Experience your America and build a fulfilling career by joining the National Park Service. Become a part of our mission to unite our past, our cultures and our special places, to establish important connections to the present and build a rich and lasting legacy for future generations. For more information about the National Park Service, visit
_WHO MAY BE CONSIDERED: All U.S. Citizens_
_SPECIAL HIRING AUTHORIZES CONSIDERATION:_ Eligible under Special Appointment Authority; Individuals who are eligible for consideration under special hiring authority (i.e., 30% compensable veterans, severely handicapped individuals, former Peace Corps and VISTA volunteers, etc.) will be accepted and considered non-competitively for this vacancy.
This is a term position not to exceed 1 year with possible extensions up to a total of 4 years without further competition. Appointment to this position will not confer permanent status in the Federal service.
This position is located in the Division of Interpretation at Antietam National Battlefield Park in Sharpsburg, MD.
Antietam National Battlefield covers 3,288 acres in Washington County, Maryland. It liesnorth and east of the small, historic town of Sharpsburg, Maryland, in a rural setting along MD Routes 34 and 65. The nearby cities of Hagerstown, Maryland and Frederick, Maryland, offer all amenities. Antietam National Battlefields approximately 70 miles or 1 1/2 hours from both Washington, DC, and Baltimore, Maryland.
This position directs the daily activities of a fee collection operation at an entrance station and visitor center.Subordinate employees collect and account for fees, disseminate information and provide resource orientation to visitors. As the supervisor, the incumbent personally performs these major duties but also performs supervisory responsibilities for subordinate staff.
PHYSICAL DEMANDS: Work consists of working in an office, busy visitor center or entrance station.Some moderate physical exertion. Requires walking along trails an paths.
WORK ENVIRONMENT: Work consist of indoor work and outdoor work. Exposed to small spaces, heat, cold and exhaust fumes from vehicles.
U.S. Citizenship Males born after 12/31/59 must be registered or exempt from Selective Svs. Relevant experience and/or education (See Qualification and Evaluations). Suitable for Federal employment as determined by a background investigation Incumbent must wear a National Park Service Uniform Possess and maintain a valid State or District of Columbia driver's license Plans, schedules and assigns work to subordinate staff and provides technical and policy direction. Sets work unit goals in accordance with divisional goals and priorities; motivates employees to increase and/or maintain productivity. Interviews candidates for vacancies, recommends selections, promotions and reassignment of employees. Evaluates work performance of subordinate staff and recommends appropriate awards. Provides advice, counsel and instruction to employees on both work and administrative matters. Effects minor disciplinary measures, such as warnings and reprimands, and recommends other action to higher level. Identifies and provides for employee training and developmental needs. Responsibilities include identifying and correcting job safety and health hazards, instructing employees on safety requirements for job assignments, reviewing and reporting loss incidents in accordance with Bureau and Office of Employees' Compensation regulations, initiating corrective measures for violations of the Occupational Safety and Health Act standards, and directing the periodic Inspection of all workplaces. Serves as a front-line representative of the National Park Service. Provides current and accurate information to visitors. Explains the area's recreational opportunities, distributes maps, brochures and other printed material. Incumbent provides public orientation and explanations of current park events, resource management projects, management policies and legislative updates on issues affecting the natural, historical and/or cultural preservation of the area. Conducts informal talks with visitors concerning the park's resources. Collects fees at park entrance station, visitor center, and other visitor contact station following established accountability guidelines for handling government funds. Incumbent operates an electronic cash register, performs opening and closing shift functions, issues entrance receipts, park passes and federal recreation passports in accordance with established guidelines, and verifies entrance receipts and passes for valid dates. Completes shift reports. Safeguards funds collected and personal accountable stock. Incumbent prepares remittance; reports and bank deposits for funds collected. Maintains accountability records. Troubleshoots accounting problems by correcting difficult errors that are unsolvable by others. The incumbent's supervisory responsibilities include: planning and scheduling work; evaluating work performance; providing advice, counsel and assistance to employees on both work and administrative matters; interviewing applicants and recommending selections for positions in the unit.
In order to qualify for this position you must meet the following by the closing date of the vacancy announcement: Thursday, November 13, 2014
Must possess one year of specialized experience equivalent to the GS-05 level in the Federal service. Specialized experience is experience that equipped the applicant with the particular knowledge, skills, and abilities needed to successfully perform the duties of this position. Examples of specialized experience may include: providing a wide variety of support services to enable efficient operation of a Visitor Center or business office. Such as the operation of computerized information systems; tracking and reconciling fiscal data; preparing and following up on purchase orders and contracts and preparing bank deposits.
Time in Grade Requirements: Applicants who have held a nontemporary General Schedule position within the last 52 weeks must meet the Time in Grade restriction by the closing date of the announcement.
NPS uniformed position. Employee will be required to wear a uniform and comply with National Park Service uniform standards.
Applicants must possess and maintain a valid state driver's license or District of Columbia driver's license.
This is not a drug tested position.
Applicant must be able to work alternative work schedules, shift rotations, including night shift, holidays, and weekends.
One year supervisory probationary period may be required.
Incumbent will be required to work outdoors, often under adverse conditions.
_Requirements when selecting Specialty Codes:_ __
Please refer to the specialty code requirements below when selecting a specialty code for consideration.
001 - All United States Citizens
United States Citizens who have never been permanent employees of the Federal government.
Current or former employees of the Federal government who would like to be considered under Delegated Examining procedures.
002 - Non-Competitive
Eligible under Special Appointment Authority; Individuals who are eligible for consideration under special hiring authority (i.e., 30% compensable veterans, severely handicapped individuals, former Peace Corps and VISTA volunteers, etc.) will be accepted and considered non-competitively for this vacancy.
We will review your application, including an online assessment questionnaire, to ensure you meet the job requirements and assess your ability to perform this job. Your ratings are subject to change if discrepancies exist between your responses and your supporting documents.
All applicants will be rated on the following Skills or Competencies:
Supervision
Communication
Technical Competency
Arithmetic
To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below.
The complete application package must be submitted by 11:59 PM (EST) on Thursday, November 13, 2014 to receive consideration.
1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
2. Click the Submit My Answers button to submit your application package.
3. It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
4. To verify your application is complete, log into your USAJOBS account, , select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
5. To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
Faxing Applications or Supporting Documents:
You are encouraged to apply online. Applying online will allow you to review and track the status of your application.
NOTE: If you applied online and your application is complete, do not fax the paper application (1203FX) as this will overwrite your prior online responses and may result in you being found ineligible.
To fax your documents, you must use the following cover page and provide the required information. The Vacancy ID is 1201561
Fax your documents to .
If you cannot complete the Application Package online, you may fax all of your materials. The complete application package must be submitted by 11:59 PM (EST) on Thursday, November 13, 2014 to receive consideration. Keep a copy of your fax confirmation in the event verification is needed.
To complete the occupational questionnaire and submit via fax:
1. Click the following link to view and print the occupational questionnaire View Occupational Questionnaire.
2. Print the 1203FX form, follow the instructions and provide your responses to the occupational questionnaire items .
3. Fax the completed 1203FX form along with any supporting documents to . Your 1203FX will serve as a cover page for your fax transmission.
1. Resume showing relevant experience (cover letter optional)
2. Completed Assessment Questionnaire .
3. Veterans' Preference Documentation (DD-214, VA Letter, and SF-15 if claiming 10-point Veterans' Preference; DD-214 if claiming 5 point preference) if applicable
4. ICTAP/CTAP Documentation (see Transition Assistance Plan in online questionnaire) if applicable
5. Documentation supporting eligibility for non-competitive appointment (e.g. severely disabled, eligible veterans, etc.), if applicable
6. College transcripts or acceptance letter from accredit institution.
NOTE If all documentation is not received by the closing date of the announcement, candidates will be withdrawn from competition.
NOTE: If you receive an email stating that there was a technical problem uploading your documents, you should fax the applicable documentation to OPM at . Be sure to use the fax cover sheet that was linked in the vacancy announcement, include the appropriate Office Code (OV) and VIN (six digit code) so that the fax is processed properly and promptly. For further questions regarding applying options online or by fax, please contact OPM at .
Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. After a review of your complete application is made you will be notified of your rating and/or referral to the hiring official. If further evaluation or interviews are required you will be contacted. After making a tentative job offer we will conduct a suitability and/or security background investigation.
The Federal Government offers a comprehensive benefits package. Explore the major benefits offered to most Federal employees at
Annual and Sick Leave: Most Federal employees earn both annual and sick leave. For additional information visit:
If you use public transportation, part of your transportation costs may be subsidized. Our human resources office can provide additional information on how this program is run and provide you with the appropriate forms.
Career Transition Assistance Program (CTAP)/ Interagency Career Transition Assistance Program (ICTAP): For information on how to apply as an ICTAP eligible #ictap.
Travel, transportation and relocation expenses will not be paid . Any travel, transportation or relocation expenses associated with reporting for duty in this position will be the responsibility of the selected employee.Estimated Salary: $20 to $28 per hour based on qualifications.
Department Of The Interior
United States Citizens Term NTE Four years Full Time
Experience your America and build a fulfilling career by joining the National Park Service. Become a part of our mission to unite our past, our cultures and our special places, to establish important connections to the present and build a rich and lasting legacy for future generations. For more information about the National Park Service, visit
_WHO MAY BE CONSIDERED: All U.S. Citizens_
_SPECIAL HIRING AUTHORIZES CONSIDERATION:_ Eligible under Special Appointment Authority; Individuals who are eligible for consideration under special hiring authority (i.e., 30% compensable veterans, severely handicapped individuals, former Peace Corps and VISTA volunteers, etc.) will be accepted and considered non-competitively for this vacancy.
This is a term position not to exceed 1 year with possible extensions up to a total of 4 years without further competition. Appointment to this position will not confer permanent status in the Federal service.
This position is located in the Division of Interpretation at Antietam National Battlefield Park in Sharpsburg, MD.
Antietam National Battlefield covers 3,288 acres in Washington County, Maryland. It liesnorth and east of the small, historic town of Sharpsburg, Maryland, in a rural setting along MD Routes 34 and 65. The nearby cities of Hagerstown, Maryland and Frederick, Maryland, offer all amenities. Antietam National Battlefields approximately 70 miles or 1 1/2 hours from both Washington, DC, and Baltimore, Maryland.
This position directs the daily activities of a fee collection operation at an entrance station and visitor center.Subordinate employees collect and account for fees, disseminate information and provide resource orientation to visitors. As the supervisor, the incumbent personally performs these major duties but also performs supervisory responsibilities for subordinate staff.
PHYSICAL DEMANDS: Work consists of working in an office, busy visitor center or entrance station.Some moderate physical exertion. Requires walking along trails an paths.
WORK ENVIRONMENT: Work consist of indoor work and outdoor work. Exposed to small spaces, heat, cold and exhaust fumes from vehicles.
U.S. Citizenship Males born after 12/31/59 must be registered or exempt from Selective Svs. Relevant experience and/or education (See Qualification and Evaluations). Suitable for Federal employment as determined by a background investigation Incumbent must wear a National Park Service Uniform Possess and maintain a valid State or District of Columbia driver's license Plans, schedules and assigns work to subordinate staff and provides technical and policy direction. Sets work unit goals in accordance with divisional goals and priorities; motivates employees to increase and/or maintain productivity. Interviews candidates for vacancies, recommends selections, promotions and reassignment of employees. Evaluates work performance of subordinate staff and recommends appropriate awards. Provides advice, counsel and instruction to employees on both work and administrative matters. Effects minor disciplinary measures, such as warnings and reprimands, and recommends other action to higher level. Identifies and provides for employee training and developmental needs. Responsibilities include identifying and correcting job safety and health hazards, instructing employees on safety requirements for job assignments, reviewing and reporting loss incidents in accordance with Bureau and Office of Employees' Compensation regulations, initiating corrective measures for violations of the Occupational Safety and Health Act standards, and directing the periodic Inspection of all workplaces. Serves as a front-line representative of the National Park Service. Provides current and accurate information to visitors. Explains the area's recreational opportunities, distributes maps, brochures and other printed material. Incumbent provides public orientation and explanations of current park events, resource management projects, management policies and legislative updates on issues affecting the natural, historical and/or cultural preservation of the area. Conducts informal talks with visitors concerning the park's resources. Collects fees at park entrance station, visitor center, and other visitor contact station following established accountability guidelines for handling government funds. Incumbent operates an electronic cash register, performs opening and closing shift functions, issues entrance receipts, park passes and federal recreation passports in accordance with established guidelines, and verifies entrance receipts and passes for valid dates. Completes shift reports. Safeguards funds collected and personal accountable stock. Incumbent prepares remittance; reports and bank deposits for funds collected. Maintains accountability records. Troubleshoots accounting problems by correcting difficult errors that are unsolvable by others. The incumbent's supervisory responsibilities include: planning and scheduling work; evaluating work performance; providing advice, counsel and assistance to employees on both work and administrative matters; interviewing applicants and recommending selections for positions in the unit.
In order to qualify for this position you must meet the following by the closing date of the vacancy announcement: Thursday, November 13, 2014
Must possess one year of specialized experience equivalent to the GS-05 level in the Federal service. Specialized experience is experience that equipped the applicant with the particular knowledge, skills, and abilities needed to successfully perform the duties of this position. Examples of specialized experience may include: providing a wide variety of support services to enable efficient operation of a Visitor Center or business office. Such as the operation of computerized information systems; tracking and reconciling fiscal data; preparing and following up on purchase orders and contracts and preparing bank deposits.
Time in Grade Requirements: Applicants who have held a nontemporary General Schedule position within the last 52 weeks must meet the Time in Grade restriction by the closing date of the announcement.
NPS uniformed position. Employee will be required to wear a uniform and comply with National Park Service uniform standards.
Applicants must possess and maintain a valid state driver's license or District of Columbia driver's license.
This is not a drug tested position.
Applicant must be able to work alternative work schedules, shift rotations, including night shift, holidays, and weekends.
One year supervisory probationary period may be required.
Incumbent will be required to work outdoors, often under adverse conditions.
_Requirements when selecting Specialty Codes:_ __
Please refer to the specialty code requirements below when selecting a specialty code for consideration.
001 - All United States Citizens
United States Citizens who have never been permanent employees of the Federal government.
Current or former employees of the Federal government who would like to be considered under Delegated Examining procedures.
002 - Non-Competitive
Eligible under Special Appointment Authority; Individuals who are eligible for consideration under special hiring authority (i.e., 30% compensable veterans, severely handicapped individuals, former Peace Corps and VISTA volunteers, etc.) will be accepted and considered non-competitively for this vacancy.
We will review your application, including an online assessment questionnaire, to ensure you meet the job requirements and assess your ability to perform this job. Your ratings are subject to change if discrepancies exist between your responses and your supporting documents.
All applicants will be rated on the following Skills or Competencies:
Supervision
Communication
Technical Competency
Arithmetic
To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below.
The complete application package must be submitted by 11:59 PM (EST) on Thursday, November 13, 2014 to receive consideration.
1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
2. Click the Submit My Answers button to submit your application package.
3. It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
4. To verify your application is complete, log into your USAJOBS account, , select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
5. To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
Faxing Applications or Supporting Documents:
You are encouraged to apply online. Applying online will allow you to review and track the status of your application.
NOTE: If you applied online and your application is complete, do not fax the paper application (1203FX) as this will overwrite your prior online responses and may result in you being found ineligible.
To fax your documents, you must use the following cover page and provide the required information. The Vacancy ID is 1201561
Fax your documents to .
If you cannot complete the Application Package online, you may fax all of your materials. The complete application package must be submitted by 11:59 PM (EST) on Thursday, November 13, 2014 to receive consideration. Keep a copy of your fax confirmation in the event verification is needed.
To complete the occupational questionnaire and submit via fax:
1. Click the following link to view and print the occupational questionnaire View Occupational Questionnaire.
2. Print the 1203FX form, follow the instructions and provide your responses to the occupational questionnaire items .
3. Fax the completed 1203FX form along with any supporting documents to . Your 1203FX will serve as a cover page for your fax transmission.
1. Resume showing relevant experience (cover letter optional)
2. Completed Assessment Questionnaire .
3. Veterans' Preference Documentation (DD-214, VA Letter, and SF-15 if claiming 10-point Veterans' Preference; DD-214 if claiming 5 point preference) if applicable
4. ICTAP/CTAP Documentation (see Transition Assistance Plan in online questionnaire) if applicable
5. Documentation supporting eligibility for non-competitive appointment (e.g. severely disabled, eligible veterans, etc.), if applicable
6. College transcripts or acceptance letter from accredit institution.
NOTE If all documentation is not received by the closing date of the announcement, candidates will be withdrawn from competition.
NOTE: If you receive an email stating that there was a technical problem uploading your documents, you should fax the applicable documentation to OPM at . Be sure to use the fax cover sheet that was linked in the vacancy announcement, include the appropriate Office Code (OV) and VIN (six digit code) so that the fax is processed properly and promptly. For further questions regarding applying options online or by fax, please contact OPM at .
Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. After a review of your complete application is made you will be notified of your rating and/or referral to the hiring official. If further evaluation or interviews are required you will be contacted. After making a tentative job offer we will conduct a suitability and/or security background investigation.
The Federal Government offers a comprehensive benefits package. Explore the major benefits offered to most Federal employees at
Annual and Sick Leave: Most Federal employees earn both annual and sick leave. For additional information visit:
If you use public transportation, part of your transportation costs may be subsidized. Our human resources office can provide additional information on how this program is run and provide you with the appropriate forms.
Career Transition Assistance Program (CTAP)/ Interagency Career Transition Assistance Program (ICTAP): For information on how to apply as an ICTAP eligible #ictap.
Travel, transportation and relocation expenses will not be paid . Any travel, transportation or relocation expenses associated with reporting for duty in this position will be the responsibility of the selected employee.Estimated Salary: $20 to $28 per hour based on qualifications.
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